Shipping Policy
Shipping Policy
Processing Time
All orders are processed within 3–5 working days (Monday–Friday, excluding public holidays). Orders placed after 5:00 PM or during weekends and public holidays will be processed on the next working day.
Delivery Costs
| Delivery Option | Estimated Cost |
|---|---|
| Standard UK Delivery | Calculated at checkout |
| Express UK Delivery | Calculated at checkout |
| International Delivery | Available on request |
Delivery charges are calculated based on the size of the order and delivery location.
Missed Deliveries
If a delivery attempt is unsuccessful, the courier may leave a card with instructions for rearranging delivery or collecting your parcel from a local depot.
House of Fash is not responsible for delays caused by:
- Incorrect delivery addresses provided by the customer
- Missed delivery attempts
- Courier service disruptions
- Severe weather or other circumstances beyond our control
Lost or Delayed Parcels
If your order has not arrived within the expected timeframe, please contact us at info@houseoffash.uk and we will investigate with the courier.